In order to carry out the company's future planning and improve the quality awareness of all staff, our company held the ISO9001(2015) quality management system internal auditor training (phase I). Our company's department heads, internal auditors, and department document manage staff, a total of more than 40 people gathered together to learn the quality management system standards.
1. Fundamentals and terminology
IS09001 requirements to meet the quality requirements of the service object as the goal. By establishing a highly binding documented management system, each work and all the factors affecting the work results are subject to a strict control state. And through the system audit and management review, constantly improve and improve the quality management level, to ensure that the expected goals can be achieved.
2. Quality management system requirements
1）The quality management system should be systematic. The quality management system is a large system, the composition of the quality management system of each interrelated, mutual restriction, the interaction of the process to identify, understand and manage.
2）The quality management system should have continuity of process control. The organization shall identify the processes required for the quality management system, and determine the sequence and interaction of these processes. Only the continuous operation of the process control network can continuously ensure and improve the quality.
3）The quality management system should be economic. It is necessary to successfully solve the relationship between the organization and the customer in terms of risks, costs, and benefits, to make the quality management system run effectively and improve internal and external customer satisfaction.
4）The quality management system should be operable. To improve the quality management system, we must combine the characteristics of the organization's engineering projects and select the appropriate process to maintain the practicability and effectiveness of the quality management system.
5）The quality management system should be adaptable. Adaptability means that the quality management system must adapt to the requirements of internal and external environment changes, and change with the change of the competitive environment.
3. Knowledge of internal quality audit
There are three types of internal audits according to the scope, objectives, and content of the audit.
1） Quality System Audits（QSA）：Mandatory requirements, audit object is to have an important impact on the product quality of the process control functions.
2） Process quality audit：Non-mandatory requirements, according to the requirements of the process results, conduct a process quality audit to check whether the specified methods and procedures are strictly implemented and effective.
3） Product Quality Review ：Non-mandatory requirements, according to the finished product quality requirements for product quality audit, the audit object is the product. Product audit is based on measurement and test results, to evaluate the product and requirements of compliance.
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Through the systematic study of the specific content of "ISO9001:2015 quality management system requirements" standard, from process planning to goal realization, from support operation to production control, from performance evaluation to continuous improvement, let the participating staff more clearly understand the operation of the company's quality system and how to achieve customer needs.
